Customers

For teams whose customer moments cannot disappear in transit

Product, growth, operations, and support teams use One Message to manage OTP, alerts, campaigns, and international routing from one platform.

5,000+
Brands worldwide
200+
Countries
12B+
Messages routed
99.7%
Avg delivery

Built for teams carrying real delivery pressure

Consumer apps, financial platforms, marketplaces, commerce brands, and SaaS companies all need different message workflows.

Meta
Social
TikTok
Social
Uber
Mobility
Airbnb
Travel
Netflix
Streaming
Spotify
Streaming
Microsoft
Enterprise
Stripe
Payments
Shopify
Commerce
Slack
SaaS
Zoom
SaaS
Dropbox
SaaS
LinkedIn
Social
Salesforce
Enterprise
HSBC
Banking
Meta
Social
TikTok
Social
Uber
Mobility
Airbnb
Travel
Netflix
Streaming
Spotify
Streaming
Microsoft
Enterprise
Stripe
Payments
Shopify
Commerce
Slack
SaaS
Zoom
SaaS
Dropbox
SaaS
LinkedIn
Social
Salesforce
Enterprise
HSBC
Banking

Different products, different communication promises

Messaging needs vary by product, region, compliance burden, customer expectation, and the cost of a missed message.

Meta
Social
TikTok
Short Video
Uber
Mobility
Airbnb
Travel
Netflix
Streaming
Spotify
Streaming
Amazon
Commerce
Google
Search
Microsoft
Enterprise
PayPal
Payments
Stripe
Payments
Shopify
Commerce
Slack
SaaS
Zoom
SaaS
Dropbox
SaaS
LinkedIn
Social
Salesforce
Enterprise
HSBC
Banking
Revolut
Fintech
Wise
Remittance
Grab
Super-app
Gojek
Super-app
Shopee
Commerce
Lazada
Commerce
Deliveroo
Food Delivery
DoorDash
Food Delivery
Instacart
Grocery
Bolt
Mobility
Glovo
Food Delivery
+ 4,970
more brands

The problems customers bring to the table

Teams come to One Message looking for stronger route visibility, fewer delivery surprises, and better support in complex markets.

Global · OTP

"We needed better OTP performance across South Asia and the Middle East. The route-by-route reporting helped us see where delivery was improving and where fallback was needed."

DC
D. Chen
Sr. Platform Engineer · Identity
14
Markets migrated
1.6s
P50 OTP latency
+4.2%
Auth conversion
APAC · OTP

"Our signup funnel was sensitive to delayed codes. One Message helped us separate premium authentication traffic from campaign traffic so we could optimize each one differently."

RS
R. Saputra
Growth Engineering Lead
+7.4%
Delivery rate
−38%
SMS cost
2 wks
Migration time
EMEA · Driver SMS

"Operational messages need fast delivery and clear diagnostics. Having SMPP, route monitoring, and support in one place made our rollout easier to manage."

AK
A. Kovacs
Engineering Manager · Marketplace
8
SMPP binds
99.9%
SLA hit rate
−1.1s
Median latency
Global · Banking

"We needed help with sender IDs, A2P registration, and country-level rules. The biggest win was having one team coordinate those details across markets."

LP
L. Petrov
Director of Compliance Engineering
35
Countries
1
Contract
100%
Reg coverage

Every vertical has its own delivery contract

Authentication, alerts, promotions, reminders, and public messaging each need their own balance of speed, cost, and compliance.

Banking & Fintech

OTP, transaction alerts, KYC, fraud alerts. PCI-aware infrastructure.

Global SaaS

2FA, login alerts, password resets across 200+ countries from one API.

E-Commerce

Order updates, delivery tracking, abandoned-cart recovery, flash sales.

Mobility & Logistics

Driver dispatch, rider notifications, delivery ETAs — guaranteed sub-3s.

Social Networks

Account verification, friend requests, signup OTP at billion-event scale.

Healthcare

Appointment reminders, lab results, telemedicine — HIPAA-ready.

EdTech & Universities

Exam results, admission updates, fee reminders to students worldwide.

Travel & Hospitality

Booking confirmations, flight alerts, check-in reminders globally.

Gov & NGOs

Public broadcasts, emergency alerts, voter outreach, donor engagement.

Give your messaging traffic a clearer operating system

Tell us your destinations, message types, and current delivery issues. We will help map the right routes.

Create Account → Talk to an Expert